Microsoft Office Outlook 2007
Symptoms
When you try to open a file that has the .eml file name extension, the file does not open in Microsoft Office Outlook 2007. Tuttavia, this file opens in Outlook Express, in Windows Mail, and in Internet Explorer.
Resolution
How to obtain the hotfix
This issue is fixed in the Outlook 2007 post-Service Pack 1 hotfix package that is dated September 24, 2008. For more information, check the following article number to view the article in the Microsoft Knowledge Base: 957909 Description of the Outlook 2007 post-Service Pack 1 hotfix package: Settembre 24, 2008
How to enable the hotfix
Important This section, method, or task contains steps that tell you how to modify the registry. Tuttavia, serious problems might occur if you modify the registry incorrectly. Pertanto, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, check the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows
To have Microsoft activate this hotfix for you, go to the “Fix it for me” section. If you prefer to activate this hotfix yourself, go to the “Let me fix it myself” section.
Fix it for me
To fix this problem automatically, fare clic sul Scarica button or link. Then click Correre Nel File Download dialog box, and follow the steps in the Fix it wizard.
Note
- This wizard may be in English only. Tuttavia, the automatic fix also works for other language versions of Windows.
- If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
Then, go to the “Did this fix the problem?” section.
Let me fix it myself
To activate this hotfix, attenersi alla seguente procedura:
- Close Outlook 2007.
- Start Registry Editor
- In Windows Vista, fare clic su Inizio
, type regedit in the Start Search casella, and then press ENTER.
If you are prompted for an administrator password or confirmation, type your password, or click Continue. - In Windows XP, fare clic su Inizio, fare clic su Correre, type regedit in the Aperto casella, e quindi fare clic su Ok.
- In Windows Vista, fare clic su Inizio
- Locate and then click to select the following registry subkey:HKEY_CLASSES_ROOT\Microsoft Internet Mail Message\shell\open\command
- Right-click (Impostazione predefinita), e quindi fare clic su Modify.
- Tipo “%ProgramFiles%\Microsoft Office\Office12\OUTLOOK.EXE” /EML “%1”, e quindi fare clic su Ok.
- Sul File dal menu, fare clic su Uscita to quit Registry Editor.
After you apply this hotfix package, you can also open the .eml file by following these steps. Note You do not have to implement the previous registry data if you use the following command-line to open .eml files.
- Open a Command Prompt window.
- In Windows Vista, fare clic su Inizio
, type command prompt in the Start Search casella, and then press ENTER.
If you are prompted for an administrator password or confirmation, type your password, or click Continue. - In Windows XP, fare clic su Inizio, fare clic su Correre, type cmd in the Aperto casella, e quindi fare clic su Ok.
- In Windows Vista, fare clic su Inizio
- Tipo “%ProgramFiles%\Microsoft Office\Office12\OUTLOOK.EXE” /EML “<PathToEmlFile>“, and then press ENTER.
Windows Vista
- Fare clic su Inizio
, point to Tutti i programmi, fare clic su Accessories, e quindi fare clic su Correre.
- Nel Aperto casella, type cmd, e quindi fare clic su Ok.
If you are prompted for an administrator password or confirmation, type your password, or click Continue. - Tipo “%ProgramFiles%\Microsoft Office\Office12\OUTLOOK.EXE” /EML “<PathToEmlFile>“, and then press ENTER.
Did this fix the problem?
- Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, Si può contact support.
- We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the “Fix it for me” blog or send us an e-mail Messaggio.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the “Applies to” section.