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How to import a pst file from Outlook 2003 into an earlier version of Outlook?

If the version of MS Outlook is earlier than Microsoft Office Outlook 2003, and pst file is not imported. When you trying to import a personal folders storage pst file into Microsoft Outlook you can receive an error message that is similar to the following:

文件 * pst 与此版本的个人文件夹信息服务不兼容. 与管理员联系. 必须先定义此信息服务的属性, 然后才能使用

This problem may appear when the pst file that you are trying to import has the format of Outlook 2003 version. Outlook pst files of version 2003 are using the Unicode format which is support multilingual data. The earlier version of Outlook pst files are not using the Unicode and do not support multilingual data.

Brief Description

To import a pst file from Outlook 2003 into an earlier version of Outlook or convert pst to 97-2002 and resolve this issue, you may perform the following steps:

  1. Save the source file (Outlook 2003 personal folders file) as an Outlook 97-2002 Personal Folders File
  2. Export the pst file of format Outlook 2003 to the new pst file that is compatible with an earlier versions of Outlook
  3. Import the new (saved) pst file into the earlier version of Outlook.

Steps to Export the PST to Earlier Format

To save a PST file from Outlook 2003, convert it to the Outlook 97-2002 Personal Folders File format and export pst file to the compatible format of earlier version of Outlook, 按照以下步骤:

  1. In Outlook 2003, click menu 文件, 然后单击 新增功能, 然后单击 Outlook Data File
  2. New Outlook Data File 对话, 选择 Outlook 97-2002 Personal Folders File (* pst) option and click 还行
  3. Create or Open Outlook Data File 对话, type in the name for a new pst file and save the new pst file to the hard drive
  4. 单击 还行 to close the Create Microsoft Personal Folders 对话

    The new Personal Folders item should appear in the Navigation Pane of Outlook 2003

  5. Select the new Personal Folders in the Navigation Pane and click 文件 菜单, 然后选择 Import and Export
  6. Choose Import from another program or file option and click
  7. Choose Personal Folder File (. pst), 然后单击
  8. 单击 浏览 and select the pst file which you want to export to an earlier version of Outlook and click 打开, 然后单击
  9. Under Select the folder to import from, 单击 Personal Folders
  10. 选择 " Include subfolders option in the check box
  11. Click to the pst file that was saved in step 3 in the Import items into the same folder in box then click Finish
  12. 单击 还行 when you receive the following message:

    You are importing data to a location that does not fully support Unicode. To avoid loss of multilingual data, it is recommended that you choose a location that supports Unicode, such as a Microsoft Office Outlook Personal Folders File.Click OK to continue with the chosen location.

Steps to Import the new pst into an earlier version of Outlook

Now you can import the pst saved in previous version of Outlook to the Outlook of earlier version.

  1. In the earlier version of Microsoft Outlook, open the 文件 menu and choose Import and Export item
  2. 单击 Import from another program or file, and click
  3. Select Personal Folder File (. pst) 选项, 然后单击
  4. 单击 浏览 and locate, then open the pst file which was saved from Outlook 2003, 然后单击
  5. 单击 Personal Folders under Select the folder to import from
  6. 选择 " Include subfolders check box option
  7. Import items into the same folder in box, click the pst file that you are importing
  8. 单击 Finish

Now you can start the using of PST items, 组织他们, move, delete etc. If you have a directory structure with stored eml or msg files which you want to import to the Outlook as folders structure and convert eml to Outlook or msg to Outlook, you can start to use the Outlook Import Wizard. How to use the eml to pst importing tool is described on our instructions page and frequently asked questions 页.

Outlook 导入向导 is a software tool which was developed to import eml files archive to Outlook keeping the structure of directories. The eml importing software utility working as eml2pst converter, 轻松将 eml 文件传输到 Microsoft Outlook. The Outlook Import Wizard will help you in case if you wish to put a directory structure of eml files into Outlook.

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